On the Apple menu, click Restart. Open Outlook for Mac. On the Outlook menu, click Preferences, and then Sync Services. In the left pane, check the boxes next to the items that you want to sync, and then close the dialog box.
Methods to Solve ‘Outlook for Mac Sync’ Issue. Follow the steps mentioned below to solve Outlook 2016 Mac Sync problem. Disable Sync Services Preferences. Features not yet available in the new Outlook for Mac. There are several features that are available in the current version of Outlook for Mac for Microsoft 365 that aren't yet available in the new Outlook experience. S/MIME - Now available in Current Channel version 16.45 (21011103.
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Most of the Mac users complain about error messages in Outlook for Mac. The reason for error depends on the utilities in application, settings and network. If the Outlook for Mac is not synchronized with the server then the user gets error messages. These errors can be removed manually by following some easy techniques that help in quick revival of files and resolve Outlook for Mac synchronization issue. There is also an automated method available to fix the Outlook for Mac errors by using OLM Repair Tool.
However, It is advised to be prepared with manual methods as one can easily fix the problem at an instant time. Also, learning methods to fix Outlook for Mac errors prevent from spending money on Mac Recovery Software. Here are the methods by which OLM files can be repaired and recovered easily. Check out the causes and how to resolve them.
Causes of Outlook for Mac Error
- Error message: Cannot Find [Path name]OLM.DLL. This message is encountered when the file is moved or deleted.
- Error Message: Application failed to start as OLM.DLL is not found
- Outlook Error Code 17199
Each error code also shows a detailed message which makes it easy to solve the problem
- Not able to locate the file
- Action cannot be processed
- Access denied- can’t access email messages in Outlook
Here are the methods which help in resolving general error methods
Update Outlook for Mac
The first and the foremost step to resolve any problem is to check for updates. If the application is not updated then it becomes incompatible with other utilities which result in an error. To update Outlook for Mac follow the below-given steps
- Open Outlook and then go to settings
- Check if there is any update available
- If yes, then download the update and install them
- Restart Outlook and the problem will be resolved.
This method will work out best if a user is facing ‘Outlook Opens and then Closes Automatically’ error.
Resolving ‘Outlook for Mac Synchronization Problem’
When the server and application cannot synchronize with each other then, the files will not be available in the application and it will halt the usage of Outlook for Mac. To, resolve this synchronize the OLM with the server or reset it.
- Start the Outlook for Mac application (if it is possible to open)
- Go to Menu, then select preferences and click on Sync Services
- Uncheck all boxes and Restart Outlook in Mac
- Reset the sync preferences to Fix Outlook synchronization problem
Use Microsoft Database Utility
The database utility is an application which gets installed when the Outlook for Mac is installed in the system. This tool can fix minor errors and repair OLM files easily.
- Go to drive where Outlook for Mac is installed
- Browse the location as Applications/ Microsoft Office 2011/ Office and then locate Microsoft Database Utility
- Launch the tool and select the option to scan
- Microsoft Database Utility will scan and repair the minor bugs/ corrupt OLM files
- Restart Outlook to see the problem is resolved
Clear Cache in Outlook for Mac
When synchronization between server and Outlook for Mac is interrupted due to network connection, power failure and other reason, the cache has incomplete files which result in an error. So, clear the cache to resolve the error
- Close the Outlook and other applications using it
- Go to Applications, Utilities and then Open Activity Monitor
- Type Sync to and quit all the actions and processes. After that close the Activity Monitor
- Browse to Home/ Library/ Application Support and launch Open SyncServices
- Delete files and move to trash, then restart the application and turn on Sync Services.
- The cache will be cleared and Outlook will start with fresh settings
By the above methods, you can fix the Outlook for Mac error messages and resolve synchronization problems.
Outlook currently checks for new emails with intervals of 30 minutes which doesn’t really work for me.
I’d like to increase this frequency to every 5 minutes but I can’t find out how to do it. I’ve check about everywhere in my Account Settings and went through many options as well.
How To Sync Outlook Mac
Where can I set how often Outlook should look for new messages?
The option is still there but granted; You kinda need to know that it exists in order to find it since Outlook 2010.
There are 3 “easy” ways of accessing this option;
- Keyboard shortcut
CTRL+ALT+S (works for all Outlook versions) - Options menu
File-> Options-> section Advanced-> button Send/Receive… - Ribbon
tab Send/Receive-> button Send/Receive Groups-> Define Send/Receive Groups…
Note: An overview of the locations for the most common Outlook options across versions can be found in the guide; Where can I find…?
What to set the automatic send/receive frequency to
Outlook Mac Sync Icloud Contacts
Don’t set the automatic send/receive interval too short or you could end up endlessly polling the mail server, Send/Receive errors and sometimes even duplicates.
If you only have 1 account, do not set it too check more often than once every 5 minutes. For 2 or 3 accounts, every 10 minutes would be recommended. From there, add 5 minutes for every 2-3 accounts that you add until you reach 30 minutes.
Outlook Sync Settings
Note: This option does not affect Exchange accounts as Cached Exchange Mode uses a different send/receive mechanism which is near instant. However, the Offline send/receive interval does apply to Exchange accounts when you set Outlook to Work Offline.
By default Outlook checks for new messages every 30 minutes.
Separate send/receive intervals can be set for online and offline mode.